Frequently Asked Questions

“Ask” in your heart · “Answer” is right here

Q:

How long after we send the inquiry can we expect to receive feedback?


A:

We will respond to you within 12 hours on weekdays.

Q:

How can the goods be delivered to us?


A:

Typically, we ship your goods by sea, as we’re located in Taizhou, just 35 kilometers from Ningbo Port, making it extremely convenient and efficient to deliver goods to any other country. Of course, if your shipment is urgent, Ningbo Airport and Shanghai Airport are also very close by.

Q:

Where are your products mainly exported to?


A:

Our products are primarily exported to more than 30 countries, including the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, and Canada. Our customers include numerous OEMs specializing in trains, automobiles, forklifts, and construction machinery. We have partnered with over 10 Fortune Global 500 companies and have become one of their key casting suppliers in China.

Q:

How many different types of products does your company produce?


A:

Our factory’s main products now include: various car covers, motorcycle covers, boat covers, outdoor furniture covers, and outdoor camping tents. We boast strong OEM capabilities—just provide us with your actual product or the idea you have in mind, and we’ll manufacture it for you.

Q:

When can I get the price?


A:

We usually provide a quotation within 3 days of receiving your inquiry.

Q:

What is your minimum order quantity?


A:

If we have stock products, there is no minimum order quantity. If we need to manufacture the products, we can discuss the minimum order quantity based on the customer’s specific requirements.

Q:

How long is your delivery time?


A:

The typical delivery time is 30–45 days after receipt of order confirmation.

Q:

Do you provide samples? Are they free?


A:

If the sample value is low, we’ll provide a free sample and charge only for shipping. However, for some high-value samples, we’ll need to charge a sample fee.

Q:

What are your payment terms?


A:

Pay a 30% down payment before production, and settle the remaining 70% before shipment.

Q:

What payment methods do you accept?


A:

T/T, Western Union, PayPal, and more. We accept any payment method that is convenient and fast.